Chas Doane

People, Operations and AI leader

What I Do

I help organizations grow by supporting the people who power them. My work blends recruiting, people operations, and employee experience — always with a focus on empathy, structure, and follow-through.

Currently, I’m a Recruiter at a fast-moving biotech company exploring new frontiers in drug discovery through AI and natural products. I specialize in finding and connecting mission-driven talent with meaningful opportunities in complex, dynamic environments.

My Background

I bring a cross-functional foundation shaped by experience in People leadership, CX operations, and culture-building roles. I’ve worked across diverse industries, including:

Tech & SaaS
Biotech / Life Sciences
Customer Experience & Contact Centers
Hospitality & Restaurants
Construction / Skilled Trades
E-Commerce & Procurement

Key roles I’ve held:

Recruiter – Identifying, engaging, and hiring exceptional talent in science and tech
Sr. People Manager – Driving performance, coaching leaders, and strengthening culture
Head of People – Scaling systems, supporting teams, and leading through change
Sr. Manager, CX Operations – Delivering service excellence and operational results
Workplace Experience Manager – Enhancing the employee journey, end to end
Assistant Collegiate Water Polo Coach – Leading with intensity, integrity, and grit

Credentials

SHRM-CP, Certified HR Professional
COPC, Customer Operations Performance Center
B.A. in Marketing, Gannon University

What Drives Me

I believe the best organizations are built on clear values, mutual respect, and continuous growth. I bring that mindset to every team I join — and to every hire, project, and challenge I take on.

Let’s build something meaningful.